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Terms of Sale - Vigne Vecchie Food - Salento typical products


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Terms of Sale

These General Terms and Conditions are for the purchase of products made through the Internet network to the remote site www.vignevecchieshop.it, belonging to VIGNE VECCHIE SRL, with registered office IN Casamassella, via Uggiano, 51 -73020 (LE) and operative headquarters in via Vigne Vecchie Case Sparse snc, VAT number 04546330756, register companies of Lecce, REA n° LE-300192,

Acceptance of general conditions of sale

The sales contract between the VIGNE VECCHIE SRL and the Customer shall be concluded with the communication of order confirmation, even partially, by VIGNE VECCHIE. By placing an order the customer declares to have read all information provided to him during the purchase procedure and accept the information given in the website under the heading "Terms and Conditions The Customer also declares the accuracy of data entered at registration and declines VIGNE VECCHIE SRL any liability due to the inaccuracy of such data. It excludes any right of the Customer to damages or compensation, and any contract or tort liability for direct or indirect damages to persons and / or property, caused by the failure to process, even partial, of an order. The correct order is confirmed by an e-mail, AUTHOMATICALLY GENERATED, sent to the email address supplied by the customer.

Jurisdiction and Applicable Law

The sales contract between the customer and VIGNE VECCHIE SRL is concluded in Italy and shall be governed by the Italian law. Any legal suit, action or proceeding arising out of this Agreement, shall be commenced in the local jurisdiction, that of the reference hole of his town of residence; in all other cases, the local jurisdiction is the forum of Lecce. Prices, features and availability of products The prices displayed on the site and the transport costs are VAT included. Shipping charges to Italy are € 9,00. Free shipping for orders over € 70,00. For all other European countries the shipping charges are indicated on the order summary before you make the payment. Pictures of some products on the website are indicative as it is prepared and packaged at the time of the order. Product availability can be checked by consulting directly our catalogue.. If the quantity stated in the order is not available, or a product was sold out for the combination of several orders, the customer will be contacted promptly by our customer service and may decide whether to wait for the arrival of the product, replace it with another product or, in the case of payment by credit card, may apply for a refund on the credit card of the corresponding value of the product ordered. Whatever the method of payment chosen, in any case will be charged just the actual value of the goods that will be delivered to the customer. Prices, features and availability may change without notice.

Payment methods

The customer can make the due payment by credit card through Gestpa circuit, or with PayPal, suitable for ensuring the privacy of information provided by customers, or even by bank transfer. Recipient of the payment will be Scirocco Multimedia srl that manages the e-commerce platform and financial services on behalf of Vigne Vecchie srl. The contract is still considered to be concluded between the customer and Vigne Vecchie srl and immediately raises the Scirocco Multimedia srl from any liability arising from any possible non-compliance of the products ordered from those shipped, or arising from defects on the products ordered.

Cross reference

For anything not expressly provided for in this Agreement the rules relating to sales out of premises are applied.

Delivery time

The delivery times indicated on the site comply with those reported in contracts concluded with our couriers. VIGNE VECCHIE SRL cannot be held liable for possible delays due to couriers, or caused by specific periods of greatest congestion.

Right of withdrawal

The consumer is entitled to exercise the right of withdrawal. In particular, the consumer has the right to terminate any contract with Vigne Vecchie srl without penalty and without giving any reason, within 14 (fourteen) working days from receipt of goods. The right of withdrawal is recognized in the consumer in relation to any goods he purchased on the site www.vignevecchieshop.com.

Procedures for the exercise of withdrawal rights

The right of withdrawal is exercised by sending, within the above-mentioned period, a written communication to Vigne Vecchie srl by registered letter with acknowledgment of receipt. If goods have been delivered, the customer is required to return it to Vigne Vecchie srl within 14 (fourteen) working days from the date of delivery.. Goods should be returned to VIGNE VECCHIE SRL packed in their original packaging. The product should be returned together with a copy of the electronic order receipt. Return costs are charged to the customer. If the customer exercises the withdrawal right in accordance with the provisions of this clause, VIGNE VECCHIE SRL is obliged to reimburse the sums paid by the customer. In particular, VIGNE VECCHIE SRL will proceed free to the transmission of the order of credit relating to the delivered goods, shipping charges included, within thirty (30) days, from the date on Vigne Vecchie srl became aware of the right of withdrawal exercised by the customer. This operation will be performed through the issuing bank of the credit card used for payment or crediting the sum to the bank account specified by the customer. VIGNE VECCHIE SRL has the right to reject any product returned in different ways from those above-mentioned, as well as products for which the return costs have not fully been paid by the customer or if customers have not observed modes and delivery times indicated in the right of withdrawal. We remind our customers that in case of return, the products must be returned undamaged, unopened and with warranty seals neither tampered nor deteriorated.